About
Product Designer focusing on growth and fintech. I’ve spent the last 7 years at Zillow, Shopify, DoorDash, and Apple building everything from 0–1 marketplaces to complex financial workflows. I’m at my best when I’m solving high-stakes problems and moving the needle on conversion through clean, intentional design.
Work
Zillow
|Senior Product Designer
Austin, TX, US
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Summary
Leading the end-to-end design for mortgage and closing experiences, transforming complex financial and regulatory workflows into clear, high-trust user journeys.
Highlights
Shipping at the intersection of fintech and compliance, collaborating with xfn partners to build products that are both accessible and regulated.
Scaling the mortgage design system, ensuring consistency and efficiency across the entire ecosystem.
Using direct feedback loops from lenders and consumers to bridge experience gaps and drive measurable improvements in satisfaction.
Shopify
|Senior Product Designer
Austin, TX, US
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Summary
Designer on the frowth team focused on global monetization. I specialized in up-funnel conversion, incentives, and making the merchant checkout experience as frictionless as possible.
Highlights
Optimized global checkout flows, balancing business-side monetization goals with a high-trust experience for new merchants.
Ran high-velocity experiments on plans and trials, using data-driven insights to reduce acquisition friction.
Scaled the Growth design system, creating optimized component libraries and templates to accelerate the team's experimentation cycle.
Hims & Hers
|Senior Product Designer
Austin, TX, US
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Summary
Design Lead for Hers Hair and Weight Loss. I focused on high-velocity growth and translating complex healthcare regulations into intuitive, high-conversion patient journeys.
Highlights
Drove a 7% increase in conversion for Hers Hair in Q1 through aggressive funnel optimization and A/B testing.
Accelerated the Weight Loss launch, directly increasing time-to-market and driving incremental profit through cross-functional efficiency.
Applied the JTBD framework to identify new innovation areas, leveraging continuous customer feedback to bridge experience gaps and define key user segments.
DoorDash
|Product Designer
Austin, TX, US
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Summary
Led the design for DoorDash’s expansion into new categories like Grocery, Alcohol, and Retail. I focused on taking the platform from restaurant delivery to a delivery-anything marketplace.
Highlights
Launched 0–1 marketplace categories across the US, managing the complex logistics and three-sided experience between consumers, merchants, and dashers.
Reduced order cancellations by identifying and resolving core friction points through deep-dive user research and iterative testing.
Navigated high-ambiguity workstreams with Legal and Operations to ensure compliance and scalability for highly regulated new verticals.
thirteen23
|UI/UX Designer
Austin, TX, US
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Summary
Designer at a premier Austin-based agency, delivering high-fidelity digital products for Fortune 500 clients in the automotive, healthcare, and consumer electronics spaces.
Highlights
Partnered with global brands to translate complex business requirements into high-fidelity interactive prototypes and end-to-end product visions.
Bridged the gap between strategy and execution, working alongside engineering and strategy teams to ensure technical feasibility for industry-leading solutions.
Apple
|UI/UX Designer
Austin, TX, US
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Summary
Optimized the internal platforms that power Apple Retail global operations, ensuring internal employee tools were as intuitive and high-fidelity as consumer-facing products.
Highlights
Brought consistency to global learning tools, designing a unified experience that taught retail employees worldwide about new product launches and company initiatives.
Mastered Human Interface Guidelines (HIG), refining UI elements to maintain a unified, cohesive branded experience across the internal ecosystem.
Standardized component libraries for internal retail applications, accelerating development speed while maintaining a cohesive, brand-aligned experience.
Skills
Communication & Facilitation
Verbal Communication, Facilitation, Presentation Skills, Data Synthesis.
UX Design & Research
UX Design, Interaction Design, Journey Mapping, Information Architecture, User Stories, Use Cases, Story Mapping, Prototyping, Usability Testing, Quantitative User Research, Qualitative User Research, Personas, Discovery Methods, Usability Principles, Workflows.
UI Design & Systems
UI Design, Visual Design, Design Systems, Wireframes, Visual Storytelling, Figma, Adobe Creative Suite, Typography, Native App Design.
Product Strategy & Growth
Product Design, B2C, User Flows, Sprint Planning, Data Analysis, Product Strategy, Documentation, Systems Design, A/B Testing, Real-time Testing, Problem Solving, Cross-functional Collaboration, Product Roadmap Influence.